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Ofgem orders OVO to pay £10.4m over prepayment‑meter failings

By Iain Gilbert

Date: Wednesday 03 Jun 2026

(Sharecast News) - UK energy watchdog Ofgem said on Wednesday that OVO Energy has agreed to pay roughly £10.4m in redress after an investigation found that failings in its processes between 2018 and 2024 may have put prepayment‑meter customers at risk.
Ofgem, which has taken similar action against British Gas, said...

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